Dear Fotona,
I would like to personally thank you for your help during my quest to purchase an Erbium resurfacing laser. I have been using my new Fotona Fidelis very steadily since I purchased it back in October 2005. I have to say this is the best Erbium that I have had a chance to put my hands on.
My venture to find an Erbium Laser started over a year ago in the summer of 2004. I soon learned that after opening a Medical Spa that I would need more than a microdermabrasion unit, acids, and several non-ablative lasers to truly help correct levels 2 and 3 photo damage. I actually knew I would need to start laser skin resurfacing. I did my research and personally felt that CO2 resurfacing had too many side effects and down time so I focused on Erbium technology. I was given your name by one of your previous customers and called to inquire about your product. Honesty I was a bit apprehensive as I was not that familiar with the Fotona laser Company. I therefore continued to look for Erbiums. I traveled to several places and clinics in the US and Canada. I looked at many Erbium lasers including, Focus Medical, Laserscope, Lumenis’ Ultrapulse, Sciton, to mention a few. Deciphering between all these took time. I eventually narrowed this down to a couple, I then by random chance decided to call and ask a few more questions. I then looked harder at the company and found out how long they have been around. I was delighted to be given an invite up to watch this laser in action on two cases the next day. After meeting with a Fotona Physician owner and seeing this amazing Erbium in action I was very interested. I have to say that the affordability of this Fotona Erbium Laser sealed the deal not to mention how pleasant my experience was.
Since I have purchased the Fotona Erbium I cannot tell you how user friendly it is. The R-11 hand piece allows me to adjust from 2mm to 7mm spot sizes without even turning the laser off. Comparatively speaking no other erbium that I tried is as easy to use. The ease of this laser allows me to sculpt different body parts exactly to the desired depth.
I worked very hard to put all the pieces together to insure I obtained a quality Erbium resurfacing laser at a fair price. I truly believe that I have achieved this goal. My treatment results have been excellent and my patients are very happy. Fotona has produced a wonderful laser and has excellent company representatives. Since my purchase I have recommended Fotona to many of my colleagues. I would recommend the Fotona Erbium Resurfacing Laser to any doctor or patient without reservation.
Sincerely,
G. A. A., MD